Find out more about the Smart App and pairing information
There are many various reasons why the connection of your Cowaymega product gets cut-offs frequently. There are some solutions to help improve your product's pairing issues. When all the above steps have been tried or checked, open your Coway IoCare
Please touch the Wi-Fi button to connect to a Wi-Fi network. When connected to Wi-Fi, the status indicator's light will turn on. Blinking Wi-Fi letter LED. Not connected yet or in the pairing process. Constant Wi-Fi letter LED. Wi-Fi connected. Wi-Fi
Please review the video below for the IoCare Pairing process guide. Before attempting to use/pair the IoCare app again please review the following troubleshooting steps/suggestions. If all the parameters below are met/followed you should have no issu
Please check if your Coway Airmega is powered on and if the Wi-Fi LED is on.Note: If the Wi-Fi LED is blinking, your internet network may have a problem. Please make sure your router is powered on and that you can access the internet using Wi-Fi.Ther
If you have relocated yourself to different places, you may have to change your time zone since our IoCare app is paired with your phone's Date & Time. On your phone please set up your Date & Time by following the below steps. turn on 'Set Automatica
Please check whether another user has changed the timer or the scheduler for the product.Please check if the time zone you set in your application is right. Please note that the timer will always be reset if you turn off your Coway Airmega.
How it works for measuring data on the IoCare App for PM 10 and 2.5 measurements when it's 0?.
If you are experiencing difficulties opening the IoCare app, we kindly ask you to email our customer support team at [email protected] with the following information:. Our customer support team will respond to you as soon as possible.
First, click here to verify that your product has tried to connect to WIFI as per the manual. Please check if you use 2.4GHz Wifi. Our IoCare App does not comply with 5GHz. If everything looks fine, but you're still having issues with pairing, please
This only applies to the following WiFi Enabled unit models:. IconS, 250S, 300S, 400S & AP-1512HHS. 1. Select the product you wish to adjust the AQI sensitivity of on your IoCare App (if you have multiple units in your home). 2. Select the “Device Ma