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UK I Help Centre

<p id="isPasted" style="box-sizing: border-box; margin: 0px; color: rgb(8, 56, 99); font-family: &quot;Avenir LT Std&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">How it works for measuring data on the IoCare App for PM 10 and 2.5 measurements when it&apos;s 0?<p style="box-sizing: border-box; margin: 0px; color: rgb(8, 56, 99); font-family: &quot;Avenir LT Std&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <ul style="box-sizing: border-box; margin: 0px 0px calc(24px); color: rgb(8, 56, 99); font-family: &quot;Avenir LT Std&quot;, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; font-family: Inter;">When the numerical data value of the fine dust measurement is 0: Displayed at the bottom of the graph (position corresponding to 0)</li><li style="box-sizing: border-box; font-family: Inter;">If there is no data on the measurement of fine dust: not displayed on the graph</li></ul>

How it works for measuring data on the IoCare App for PM 10 and 2.5 measurements when it's 0?.

Why is my graph flat or not showing any data?

Smart App & Pairing

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Product Repair Policy ㅣ What if the product is faulty ?

Why do many carbon grains appear to be empty in my activated carbon filter?

What is your filter class? H12? H13

Do Coway products emit ozone or ions?

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Do Coway air purifiers remove odors?

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Particle Sensor and Air Outlet Maintenance | Airmega 300 / 400

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Cleaning the Airmega 150

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The Product or Filter Smells

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My Airmega's always detecting high levels of pollution (high PM or high VOCs)

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Why is my Coway Airmega Wi-Fi connection cut off frequently?

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What if I move my Coway Airmega to a new time zone?

Why isn’t my Coway Airmega operating based on my timer or scheduler settings?

Having Trouble Opening the IoCare App?

Pairing & Wifi connection issue

How to change an Airmega’s (Wifi Enabled) AQI sensitivity using the IoCare App

Why is my graph flat or not showing any data?Updated a year ago