Why is my new air purifier making a loud noise?Updated 10 months ago

When you receive your new Coway air purifier, please ensure the following steps are taken before use: 

• Remove Plastic Packaging: The filters inside your air purifier are wrapped in plastic for protection during shipping. It is crucial to remove all plastic packaging from the filters and the product itself. Failure to do so will result in the air hitting the plastic, creating a loud noise and preventing proper air purification. 
• Read the Manual: For safe and proper operation, we highly recommend reading the manual included with your air purifier. It contains detailed instructions on setting up and maintaining your device.

By following these steps, you can ensure your Coway air purifier operates effectively and provides the clean air you expect.

If you have any questions or need further assistance, please contact our customer support team at [email protected]